Please click the link below to access the Web Admin Login page.
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Please fill out the form below to indicate your interest in participating in our workplace wellness programs.
We can discuss many topics designed to provide employee groups with information on various wellness topics such as:
- Arthritis
- Nutrition
- Heart Health
- Smoking Cessation
- And many more
Please complete the following interest form and submit.
You will then be contacted by a Professional Services Coordinator who will work with you to schedule your programs.
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Enter your Group ID number below exactly as it appears on your drug card (10 Digits).
To find out more about your plan coverage or for specific inquiries about DIN approvals contact us.
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Drug Utilization Review
MHCSI will provide a review of claims usage annually with recommendations.
Non Formulary Request (NFR) Turnaround
Within 2 business days of receipt of complete information.
Manual Claims Processing
Manual claims are processed within 5 business days in-house and forwarded
to members by mail.
Service Area Network
Members who work or live within a 20 km radius of a Preferred Provider pharmacy location
or participating independent are considered within our service
area network.
New or Replacement Cards
MHCSI produces the member Pharmacy Benefit Cards and Lawtons Group discount
cards in-house weekly and can produce as needed.
Education Sessions
On-site education sessions will be coordinated by MHCSI upon request,
and with reasonable notice.
Customer Service
MHCSI has a Toll Free bilingual line (1-888-686-6427) as well as our
(902)481-7112 direct number. Hours of operation are Monday to Friday 8:00
a.m. to 5:00 p.m., with voice message return on ‘same day within
2 hours’ or next business day for calls placed after hours.
Members can also contact us for benefit and claims inquiries by email.
Administration
Eligibility file maintenance is done either by email, electronic
file,fax, or through our Web Admin site. (Typically the TPA will send either
fax, email or electronic file before the end of the month with changes
effective on the first of the following month. Emails, faxes are stamped
received and handled by next business day. Changes through the Web Admin
site are effective next day.
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